Incredibly a lot of the searches that customers and users use when they come onto our website include certain ways that they can connect to their fibre routers and broadband hubs at home.

Connect to your home network

So for this week we thought we’d give you a simple guide to help you connect to your Wi-Fi hub from home so you can enjoy everything that the Internet has to offer.

For the sake of this guide, we’re going to assume you’re using a mobile device such as a smart phone, iPad or tablet of some kind. You’ll be able to use the principles of this guide to help you connect larger devices such as desktop PC’s or iMac’s too.

Switch on your device

First things first, you’ll need to switch on your device and make sure that it has been fully charged before you can connect it to anything let alone a your broadband or fibre optic hub.

Simply connect your charging cable and leave it for an hour or so – this should provide any modern smart phone or tablet with enough time to charge up to 100%.

Use the power button to switch the device on and proceed to step two.

Open your WI-FI or system settings

If you have an iPhone or Android smartphone then the easiest way to connect to your home WI-FI system is to do one or two things. If you have an iPhone you can simply drag the bottom of the screen up and you will find the traditional WI-FI symbol.

Select that symbol and wait for a few seconds. Once you have selected it, the phone will automatically provide you with a list of available networks for you to connect to. If you see your home network you can follow the on screen instructions to help you get connected.

However, if you have an Android system such as a Samsung phone you can do something similar. Drag the top of the screen down and you will also find a similar WI-FI symbol for you to select. Once you have selected it, the phone will automatically bring up a list of available networks (just like the iPhone).

Using WIFI at Home

If you have a different operating system you will need to go into your phones system settings. You will then need to go to the next category of settings to connect to your home network. This could be Connectivity, Internet or most likely Network.

When you have opened up the Network settings you will find a list of available networks in your area. Just like on an iPhone or Samsung you will need to follow the on screen instructions when you have selected the correct network.

Entering a passcode to access the network

Before you can start browsing and using your Internet connection you may be asked to submit a passcode to verify the user. Don’t worry as this is perfectly normal and happens with all Internet network connections.

The easiest way for you to identify your networks passcode is to look on the reverse of the hub or router that your home is connected to. There will be a small sticker that lists your routers name and wireless passcode. You will need both of these whenever you connect a new device so make sure that you keep it safe.

Enter the passcode when you’re prompted by the connection – sometimes this can take a few moments to verify the connection.

Connecting and testing your speed

When you have successfully entered the network name and passcode you should have successfully connected your device to your home network. The best way to check your connection is to open a new window on your chosen Internet browser and go to a popular web address such as or

If you’re able to open the web address without any issues then you’re connected correctly.

Another great way to check that you’re getting the most from your Internet provider is to go to a website called This is a free online tool that allows you to check your Internet speed and compare it with the prices that you’re currently paying.

If your connection speed is below the minimum speed that you’re promised then you’re well within your rights to contact your supplier and question the tariff. In most cases your supplier will be able to make some adjustments to ensure that you’re getting the best connection for the price that you’re paying.

Most speed tests are completed on site when the initial installation is completed – we do this regularly when we complete an office cabling installation.

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