Reactive Helping Hands

Feel as though you have to do everything on your own? Not enough time or resources? Puffin Solutions technicians can be on hand to help with a range of your IT infrastructure needs. 

Use a helping hand today!

Get in touch with a member of our team for more information.

Why use our helping hand service

Our helping hands service provides first response technical support staff that can fix issues that may arise with your colocation equipment within a secure location such as a data centre. 

This service means that you don’t need to travel to fix the equipment yourself or use an expensive agency to find somebody with the right quailifications and experience to deal with the issue. – We save you time, money and minimise downtime.

 

Puffin will be there if you can’t! We are trusted and highly recommended. 

  • On-site technical assistance
  • Maximise space in your cabinet
  • Removal of equipment
  • Suppy & install of Fibre & copper patch cables
  • Testing of cables
  • Cabling
  • Inventories, recordings, serial number and digital pictures
  • Rack and stack equipment
  • Re-boot servers, switches, routers
  • IOS upgrades
  • Configurations of switches, routers etc
  • Different cost options available

Customer Testimonial

"I spent ages trying to get the most out of our cabinet space but had cabling hanging out all over the place which was not only dangerous but also very confusing. This cabinet needed a complete refresh as nobody had any idea where the cables run to and from. Puffin Solutions sent out a technician who was extremely helpful; he cleared all of the space in our cabinet and managed all of the cabling and labelling so now its easy manage."

 

Who We Are Helping..

Puffin Solutions work with some of the largest organisations and data centres across the globe. We take great pride in our work and the services we offer to our clients.